Order Received But Package Open or Damaged

Contact our customer service department immediately by submitting a ticket or calling +1 905-392-6284. Please make sure you send us photos clearly showing how you received the delivery.

In the unlikely event of missing or damaged items, we check things internally & with our shipping carriers and get back to you at the earliest. A decision on such cases is generally taken within 5 business days and our customer service department provides convenient options to correct the situation.